Customer Testimonials

**Misleading Prices -- Be Careful!** I visited Power Motors NYC for a used 2018 BMW 330i advertised for around $16,000. Once there, they presented an "MSRP" of approximately $22,000 and a "retail price" of $19,000. **Here's the problem: used cars don't have a current MSRP.** Even the New York Attorney General warns consumers about this misleading terminology. After taxes and fees, they wanted over **$22,000 out the door**. They also included an extended warranty, and removing it dropped my proposed monthly payment from $400 to $325. I understand taxes and registration, but why advertise $16,000 if you're going to quote $19,000 before ... Read More

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Yelp - Oct 18, 2026

**Misleading Prices -- Be Careful!** I visited Power Motors NYC for a used 2018 BMW 330i advertised for around $16,000. Once there, they presented an "MSRP" of approximately $22,000 and a "retail price" of $19,000. **Here's the problem: used cars don't have a current MSRP.** Even the New York Attorney General warns consumers about this misleading terminology. After taxes and fees, they wanted over **$22,000 out the door**. They also included an extended warranty, and removing it dropped my proposed monthly payment from $400 to $325. I understand taxes and registration, but why advertise $16,000 if you're going to quote $19,000 before those charges? **It felt like a bait-and-switch tactic.** I walked away without buying. My advice: Get the full out-the-door price in writing before allowing them to run your credit. Don't waste your time like I did.

I was very disappointed with my experience at this dealership. The vehicle was advertised online for $20,800, and I confirmed the price across multiple websites where the same vehicle was listed by the dealership. I drove approximately two hours from Connecticut to see the car, only to be told when I arrived that the actual price was $26,000, before DMV and other additional fees. When I brought up the advertised online price, the dealership would not honor it. After driving two hours and spending the time and money to get there, this was extremely frustrating and disappointing. I understand that additional taxes, ... Read More

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Yelp - Sep 30, 2026

I was very disappointed with my experience at this dealership. The vehicle was advertised online for $20,800, and I confirmed the price across multiple websites where the same vehicle was listed by the dealership. I drove approximately two hours from Connecticut to see the car, only to be told when I arrived that the actual price was $26,000, before DMV and other additional fees. When I brought up the advertised online price, the dealership would not honor it. After driving two hours and spending the time and money to get there, this was extremely frustrating and disappointing. I understand that additional taxes, DMV fees, and other legitimate charges may apply, but the advertised vehicle price should be clear and honored when a customer arrives based on that price. Unfortunately, the experience left me feeling that my time was not respected. I hope the dealership will be more transparent and consistent with its online pricing in the future.

Amazing experience! Saniya was professional, patient, honest, and truly went above and beyond to make sure I was happy with my purchase. I highly recommend her if you’re looking for a salesperson who genuinely cares about her customers! 🚗❤️

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Wasn't really planning on buying that day but I ended up leaving with a 2025 Jeep Wrangler 4xe Sahara. Joshua was helpful without being overbearing and made sure I understood everything before signing. Good energy the whole time and I'm glad I stopped in. Definitely ask for Joshua if you go there

unbeatable prices the workers are very nice they hear your concerns in what type of car your looking for and they match the price as well as the car you want some places are scams and not to be trusted but not this dealership there very trustworthy address all concerns and work around your budget!!!

I had a wonderful experience working with Saniya Sequinot\. She was extremely helpful, professional, patient, and made the entire car\-buying process much easier for me\. I truly appreciate the time and effort she put into helping me and making sure I felt comfortable and taken care of\. Saniya went above and beyond, and her customer service really stood out to me\. I'm very grateful for her assistance and would definitely recommend her to anyone looking for a great experience at the dealership\. She is a true asset to the team\!

Great experience overall! The process was smooth, and the service was excellent. I’m very happy with my purchase and would definitely recommend them!

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Best dealership experience I've had, hands down. The staff at Power Motors are super professional and welcoming. They didn't try to pressure me or upsell me, they just helped me find exactly what I needed. The lot is clean, the cars are quality, and the process was FAST. Paperwork, financing, everything was explained clearly. No hidden stuff. If you need a car in the area, go to Power Motors first. Trust me, you won't be disappointed.

Great experience from start to finish! Buying a car can be very stressful, but they made the entire process smooth, easy, and stress-free. Everyone was friendly, professional, and helpful throughout the process. I truly appreciate the great customer service and would definitely recommend this dealership.

Saniya was absolutely amazing throughout my entire car-buying experience. She was professional, knowledgeable, patient, and incredibly helpful. She made the entire process smooth, comfortable, and stress-free. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for a great dealership experience.

Great experience from start to finish. Buying a car can be very stressful but they made the entire process smooth, easy, and stress-free.They were knowledgeable and answered all my questions. I would recommend this dealership to anyone looking for a vehicle. Great customer service! Thank you

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I had a great experience purchasing my new car, thanks to Saniya. She was professional, knowledgeable, patient, and extremely helpful throughout the entire process. She answered all my questions, made everything easy to understand, and never made me feel pressured. Her excellent customer service made the experience smooth and enjoyable. I highly recommend Saniya to anyone looking for a great car-buying experience.

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Great experience! The process was quick and easy, and everyone was friendly and helpful. I'm very happy with my purchase and would definitely recommend this dealership.

They could stop lying and scamming people. They Illegally passed my inspection while my wheel barrel being damaged and then have audacity to not respond to my calls.

Benny great sales man he help me out yall go check them out if you got your shit together

Kishon and Benny were great 2nd car from these guys def come check them for your next car needs

I have great experience in power motors they give perfect service, show me the car , work with the bank for me , i recomend

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The service was amazing.. I had a very smooth process.. everyone was friendly and sweet.. thank you power motors nyc ..

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On 4/3/26 I went with my nephew to look at 2 cars at this establishment. I did surely walk in with skepticism and ready to direct my nephew out of any bad deal on getting a car from this place all due to past experiences of car dealerships new and used. From beginning to end the sales experience at power motors shattered my cynical expectations. My nephew needed a vehicle to get back and forth from work and had his sites on a pre-owned 2022 VW Jetta they had. The sales staff assured us that the car was there but in storage. It ... Read More

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Yelp - May 23, 2026

On 4/3/26 I went with my nephew to look at 2 cars at this establishment. I did surely walk in with skepticism and ready to direct my nephew out of any bad deal on getting a car from this place all due to past experiences of car dealerships new and used. From beginning to end the sales experience at power motors shattered my cynical expectations. My nephew needed a vehicle to get back and forth from work and had his sites on a pre-owned 2022 VW Jetta they had. The sales staff assured us that the car was there but in storage. It took a while but they brought the car for him to see in person. They salesman Keyshawn was super straight forward with my nephew about the non haggled price, and the financing. Between that and the car being in immaculate condition, it was a no brainer to purchase the vehicle on the spot. The only drawback was it took like 6 hours but it is excused because there was delays with the insurance company and they detailed the vehicle before giving it to my nephew. This experience should be happening 100% at every dealership. Transparency and honesty will always bring business. Power Motors NYC demonstrated that practice that day. Though I say do your homework before buying due to the sale of used and pre owned high quality vehicles, I do recommend trying them out for a purchase.

Are you really sorry Samantha A ?? How do you fix a problem if you won't return a phone call. Now you're sounding like Manny and Kishon who just tell people anything to make yourself look good. You have my contact information I purchased a vehicle from your dealership. So why haven't you contacted me?

I WENT TO PURCHASE A VEHICLE FROM POWER MOTOR.. THE PRICE AFTER I GOT THE VEHICLE I SAW THE PAPERWORK AND JUMPED UP $10,000.. IT WAS $39,000 WITH INTEREST BUT WHEN I REALLY REALIZED IT WENT TO 52,000.. THAT'S A SCAM.. THEY STILL HAVE A CAR KEY FOR ME FOR MY MERCEDES BENZ THAT THEY LOST I NEVER GOT IT

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BUYER BEWARE DONT DO BUSINESS WITH THIS DEALERSHIP On March 30th I brought a 2021 Lexus NX 300 from this dealership. After purchasing it I had a pre purchase inspection done and found out it needed wheel barring on the left driver side, Antenna cover for the roof and a safety sensor. Kishon told my husband and I they would do the repairs. We explained to them we live in Philly 3 hours away and wanted to get everything fixed at once because we lived so far. We made a total of 4 trips to this dealership getting the run around each time. I ... Read More

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Yelp - May 7, 2026

BUYER BEWARE DONT DO BUSINESS WITH THIS DEALERSHIP On March 30th I brought a 2021 Lexus NX 300 from this dealership. After purchasing it I had a pre purchase inspection done and found out it needed wheel barring on the left driver side, Antenna cover for the roof and a safety sensor. Kishon told my husband and I they would do the repairs. We explained to them we live in Philly 3 hours away and wanted to get everything fixed at once because we lived so far. We made a total of 4 trips to this dealership getting the run around each time. I asked to speak to the owner several times and each time they took my info and WE NEVER RECEIVED A CALL BACK. I brought the vehicle back to them and the sensor was fixed but Manny lied and told us they had also fixed the wheel barring. That was a lie and now each time we call no one is available. CHECK THEM OUT ON THE BETTER BUSINESS BUEARU THEY HAVE A BUNCH OF COMPLAINTS. These people don't care about you they just want your money then they leave you hanging. DONT BUY FROM THIS DEALERSHIP YOU WILL REGRET IT!

🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩 BUYER BEWARE DONT DO BUSINESS WITH THIS DEALERSHIP On March 30th I brought a 2021 Lexus NX 300 from this dealership. After purchasing it I had a pre purchase inspection done and found out it needed wheel barring on the left driver side, Antenna cover for the roof and a safety sensor. Kishon told my husband and I they would do the repairs. We explained to them we live in Philly 3 hours away and wanted to get everything fixed at once because we lived so far. We made a total of 4 trips to this dealership getting the run around each time. I ... Read More

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DealerRater - May 7, 2026

🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩 BUYER BEWARE DONT DO BUSINESS WITH THIS DEALERSHIP On March 30th I brought a 2021 Lexus NX 300 from this dealership. After purchasing it I had a pre purchase inspection done and found out it needed wheel barring on the left driver side, Antenna cover for the roof and a safety sensor. Kishon told my husband and I they would do the repairs. We explained to them we live in Philly 3 hours away and wanted to get everything fixed at once because we lived so far. We made a total of 4 trips to this dealership getting the run around each time. I asked to speak to the owner several times and each time they took my info and WE NEVER RECEIVED A CALL BACK. I brought the vehicle back to them and the sensor was fixed but Manny lied and told us they had also fixed the wheel barring. That was a lie and now each time we call no one is available. CHECK THEM OUT ON THE BETTER BUSINESS BUEARU THEY HAVE A BUNCH OF COMPLAINTS. These people don’t care about you they just want your money then they leave you hanging. DONT BUY FROM THIS DEALERSHIP YOU WILL REGRET IT!

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One of the worst dealerships ever. Whatever price you see advertised just add 7k on top and that's your total price. They lie to you about the price and fees so you can do a credit app, then they hit you with the truth after your credit is already ran...

Great service. Very friendly staff. Did not have a bad experience like other reviews. I have good credit and had all my paperwork in check got approved over the phone. Yes there are some fees but tell me the dealer that doesn't. Definitely will be back to buy a car for my son.

best experience did the app online and came to pick up my car . No hickups no problems just sign and drive 100% recommend coming for your car here ask for kishon and many hands down will get you into the car you want

I had a terrible experience buying my car from Power Motors. One of the main reasons I moved forward with this purchase was because I was told the vehicle qualified for the EV tax credit. Later, I found out the credit was applied illegally and not according to IRS rules. This put me at risk and created problems that I never should have had to deal with. On top of that, they added extra fees after the deal was already agreed to. Nothing was explained clearly upfront. When I tried to get help and clarification, they stopped responding and refused ... Read More

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Yelp - Feb 5, 2026

I had a terrible experience buying my car from Power Motors. One of the main reasons I moved forward with this purchase was because I was told the vehicle qualified for the EV tax credit. Later, I found out the credit was applied illegally and not according to IRS rules. This put me at risk and created problems that I never should have had to deal with. On top of that, they added extra fees after the deal was already agreed to. Nothing was explained clearly upfront. When I tried to get help and clarification, they stopped responding and refused to take responsibility. Calls and messages went unanswered, and they showed no interest in fixing their mistake. Once they had my money, their customer service disappeared. This dealership is dishonest and unprofessional. If you're thinking about buying an EV here, be extremely careful. I strongly recommend taking your business elsewhere.

I asked for the out-the-door price for a Tesla Model Y. I'm quoting their text response here: "the best price we'll be able to do is $22,395.00 before your taxes and dmv cost." When we got here we find out that the price doesn't include a $5,000 deposit. Sorry price is actually $27,395. Oops! Total misrepresentation. Wasted my time coming here. Avoid this business. Absolutely no ethics. Complete scam artists.

Went to this place drove all the way hereFrom the Poconos when I got here calling them 45 minutes later to tell me the car is available when I got here they told me the car was sold and wanted to start a fight and was ready to attack me then bunch of criminals take my advice beware stay away they belong in jail out of business

This dealer is a piece of garbage take my advice and beware drove all the way from Pennsylvania Mount Pocono to find out and we called them 45 minutes before arriving there to make sure they still had the car they assured us we did when we got there they told us the car was just sold liars they cursed me out threaten me and wanted to start a fight with me the worst of the worst they need to be put out of business

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I had an amazing experience at Power Motor Group! From the moment I walked in, I was greeted with a warm welcome and zero pressure, which instantly made me feel comfortable. My salesman, Rafin, went above and beyond to make sure I found the perfect car for my needs. He was knowledgeable, patient, and took the time to explain every detail, making the whole process smooth and stress-free. Rafin's professionalism and genuine care stood out--he wasn't just trying to make a sale, he truly wanted me to be happy with my purchase. The whole team at Power Motor ... Read More

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Yelp - Aug 13, 2025

I had an amazing experience at Power Motor Group! From the moment I walked in, I was greeted with a warm welcome and zero pressure, which instantly made me feel comfortable. My salesman, Rafin, went above and beyond to make sure I found the perfect car for my needs. He was knowledgeable, patient, and took the time to explain every detail, making the whole process smooth and stress-free. Rafin's professionalism and genuine care stood out--he wasn't just trying to make a sale, he truly wanted me to be happy with my purchase. The whole team at Power Motor Group was friendly, efficient, and made the buying process quick and easy. If you're in the market for a car, I highly recommend asking for Rafin at Power Motor Group--you'll be in great hands!

scams you in fake warranty fees that they keep and don't activate the warranty. makes you walk in with a low price and scales you thousands in useless warranty fees

BEWAREEEEEE!! where do I start??? Power Motors is the biggest gimmick of a dealership there is. They will assist you and get you in a car and take your money with no issues in a matter of mins. But as soon as you begin to have an issue their true unprofessionalism shows immediately. Dont buy any foreign cars from them because their flood cars and salvage cars. They repair them good enough to sell but immediately after purchase you will begin to notice things are off. Also don't allow them to trick into the lextended warranty through them (DRIVECARE) ... Read More

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Yelp - Jul 17, 2025

BEWAREEEEEE!! where do I start??? Power Motors is the biggest gimmick of a dealership there is. They will assist you and get you in a car and take your money with no issues in a matter of mins. But as soon as you begin to have an issue their true unprofessionalism shows immediately. Dont buy any foreign cars from them because their flood cars and salvage cars. They repair them good enough to sell but immediately after purchase you will begin to notice things are off. Also don't allow them to trick into the lextended warranty through them (DRIVECARE) because it covers little to nothing with a $300 deductible. The service center their affiliated with Elite Mitsubishi on Atlantic Avenue is a complete joke if you even ever get in contact with them. Whether it's to make an appt for your vehicle to be serviced or to inquire about your vehicle they're supposed to be servicing. Sophy( the over worked under trained for pressure rep there) Can never answer your question with a legitimate answers you ask. She will say she will call you back and never does. she will state I submitted the claim and doesn't until a week or so after. she won't provide you with any documentation you request on what's being done on your car but will come up with charges that don't make sense and she will talk you in a circle. The owners from Power Motors NYC Manny is very rude and unprofessional and will provide vague short answers to your questions. Peter the one who does your registration is unorganized and will never call you back because he's busy but if you visit the dealership it's empty. Expect to wait a month to receive your registration sticker, if he even put your information right to the dmv system. You even end up having to pay for it online because of how long you wait. Ohhhhhhhhh and might I add don't allow them to assist you with getting insurance because they use unlicensed brokers who charge you a fee to find the insurance for you plus your first month of insurance and less than 30 days you will have a LAPSE. LAST but certainly not least the biggest Moron of them all the Manager Kishon he's extremely incompetent unprofessional, not trust worthy and plays oblivious when you question him on if he received communication from you whether it's email or phone. He will say one thing on the phone then in person he acts as though he has dementia. He's will have the Operator who answers the phone lie and say he's busy 24/7 when he knows he wrong and their monitor calls to avoid customers. All and all save your money and time because all they will do is run you in circles and you will be stuck with a LEMON OF A VEHICLE. Please don't support this establishment and if your having issues and their giving you issue report them to Ecc and Consumer Finance. Hold these frauds accountable.

STAY AWAY FROM THIS BUSINESS BY ANY MEANS! I was not going to file this complaint because as of recent, the vehicle was ultimately taken back and the lending bank was refunded, but the aftermath is the problem. I have an open loan still since it hasn't updated on my credit that they paid the faulty car off and took possession of it. This is limiting me from getting a new car loan. I have a 1 year old son, and because of their deceptive ways, i am unable to get a new vehicle until this clears up. I have ... Read More

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Yelp - Jun 27, 2025

STAY AWAY FROM THIS BUSINESS BY ANY MEANS! I was not going to file this complaint because as of recent, the vehicle was ultimately taken back and the lending bank was refunded, but the aftermath is the problem. I have an open loan still since it hasn't updated on my credit that they paid the faulty car off and took possession of it. This is limiting me from getting a new car loan. I have a 1 year old son, and because of their deceptive ways, i am unable to get a new vehicle until this clears up. I have been without transportation over 2 months because of this company. This is what happened: - I originally went in for a 2021 Jeep Grand Cherokee listed at $21,107. I had a $25,000 loan approval but was pushed into buying a lower-priced 2020 Ford Fusion, ( a little over $14,000 original price) after add-ons and BS fees, they were able to max out the loan to maximize their profit. The dealer falsely claimed services like "Drive Complete Care" and a Drive Care warranty were required for bank approval. This was a lie. Over $7000 added to vehicle right there. YOU DO NOT NEED THAT NOR ARE YOU OBLIGATED DO NOT LET THEM CONVINCE YOU! Walk away. Fast. Also, I have recordings of them making that claim and called to get confirmation from the bank that it was untrue. After delivery, the check engine light was on. I was told it was due to a battery replacement, but the light reappeared minutes into my first drive. They also have a fee called "Preventative maintenance" another that you most likely so not need. Because if they did maintenance on the Ford Fusion before they sold it to me and repaired whatever was needed, I would not be writing this today. Anyway, in hindsight, they used a device to clear the CEL temporarily, INSTEAD of fixing the issue before ai bought it. Let's fast forward a bit. A few days pass while i'm waiting for PMNYC to "get the parts needed for repair" so I wanted to dig deeper. I called the lending bank and asked them to send me copies of the paperwork that PMNYC refused to give me and said it would be sent via email ( a lie ).. [PRO TIP: THEY ARE REQUIRED BY LAW TO GIVE YOU PHYSICAL PAPERWORK OF YOUR TRANSACTION AT TIME OF PURCHASE] but anyway, upon reviewing the banks paperwork compared to photos I took of the documents, I discovered forged signatures and undisclosed charges like "drive complete care" & "preventative maintenance." In short, they completely butchered my opportunity to buy a vehicle so that I may have easier access to my son who lives almost an hour away from me and put a ton of strain on my personal and work life. If they handled it correctly & sold me the car I came for, the car my loan would have covered without their BS fees and markups, I would be in a better position today. I was cordial with them the entire time, even through the lies and deceit. They ultimately refunded the lending bank after 2 months of back and forth. As of today, I am currently stuck due to their initial abuse in handling my vehicle purchase. I am very dissatisfied & disappointed & I honestly hope the karma comes back around. The strain this issue has caused on my life ALL DUE to the way they mishandled my transaction, is more than enough reason for me to BEG you to shop elsewhere. They only worked with me after weeks of back and forth because of the recordings and evidence I have. I was a nuisance that they wanted to get rid of. Terrible place, terrible service, very deceptive, misleading and rude, excluding Peter (who is the manager of the horrible staff) he ultimately made it possible for me to get out of loan, but still, had they ALL collectively been as honest and transparent with me as I was with them and dealt with my sale properly, I would have no complaints right now and would be driving the Jeep I came in for that of which my loan would have covered, minus their bullshit fees and deception, shop ANYWHERE else. I went to this location, which is 40 mins drive away from me, over 10 times, $ & time wasted all for nothing. DO NOT GO HERE!!!

STAY AWAY FROM THIS BUSINESS BY ANY MEANS! I was not going to file this complaint because as of recent, the vehicle was ultimately taken back and the lending bank was refunded, but the aftermath is the problem. I have an open loan still since it hasn’t updated on my credit that they paid the faulty car off and took possession of it. This is limiting me from getting a new car loan. I have a 1 year old son, and because of their deceptive ways, i am unable to get a new vehicle until this clears up. I have ... Read More

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DealerRater - Jun 27, 2025

STAY AWAY FROM THIS BUSINESS BY ANY MEANS! I was not going to file this complaint because as of recent, the vehicle was ultimately taken back and the lending bank was refunded, but the aftermath is the problem. I have an open loan still since it hasn’t updated on my credit that they paid the faulty car off and took possession of it. This is limiting me from getting a new car loan. I have a 1 year old son, and because of their deceptive ways, i am unable to get a new vehicle until this clears up. I have been without transportation over 2 months because of this company. This is what happened: - I originally went in for a 2021 Jeep Grand Cherokee listed at $21,107. I had a $25,000 loan approval but was pushed into buying a lower-priced 2020 Ford Fusion, ( a little over $14,000 original price) after add-ons and xx fees, they were able to max out the loan to maximize their profit. The dealer falsely claimed services like “Drive Complete Care” and a Drive Care warranty were required for bank approval. This was a lie. Over $7000 added to vehicle right there. YOU DO NOT NEED THAT NOR ARE YOU OBLIGATED DO NOT LET THEM CONVINCE YOU! Walk away. Fast. Also, I have recordings of them making that claim and called to get confirmation from the bank that it was untrue. After delivery, the check engine light was on. I was told it was due to a battery replacement, but the light reappeared minutes into my first drive. They also have a fee called “Preventative maintenance” another that you most likely so not need. Because if they did maintenance on the Ford Fusion before they sold it to me and repaired whatever was needed, I would not be writing this today. Anyway, in hindsight, they used a device to clear the CEL temporarily, INSTEAD of fixing the issue before ai bought it. Let’s fast forward a bit. A few days pass while i’m waiting for PMNYC to “get the parts needed for repair” so I wanted to dig deeper. I called the lending bank and asked them to send me copies of the paperwork that PMNYC refused to give me and said it would be sent via email ( a lie ).. [PRO TIP: THEY ARE REQUIRED BY LAW TO GIVE YOU PHYSICAL PAPERWORK OF YOUR TRANSACTION AT TIME OF PURCHASE] but anyway, upon reviewing the banks paperwork compared to photos I took of the documents, I discovered forged signatures and undisclosed charges like “drive complete care” & “preventative maintenance.” In short, they completely butchered my opportunity to buy a vehicle so that I may have easier access to my son who lives almost an hour away from me and put a ton of strain on my personal and work life. If they handled it correctly & sold me the car I came for, the car my loan would have covered without their xx fees and markups, I would be in a better position today. I was cordial with them the entire time, even through the lies and deceit. They ultimately refunded the lending bank after 2 months of back and forth. As of today, I am currently stuck due to their initial abuse in handling my vehicle purchase. I am very dissatisfied & disappointed & I honestly hope the karma comes back around. The strain this issue has caused on my life ALL DUE to the way they mishandled my transaction, is more than enough reason for me to BEG you to shop elsewhere. They only worked with me after weeks of back and forth because of the recordings and evidence I have. I was a nuisance that they wanted to get rid of. Terrible place, terrible service, very deceptive, misleading and rude, excluding Peter (who is the manager of the horrible staff) he ultimately made it possible for me to get out of loan, but still, had they ALL collectively been as honest and transparent with me as I was with them and dealt with my sale properly, I would have no complaints right now and would be driving the Jeep I came in for that of which my loan would have covered, minus their xxxxxxxx fees and deception, shop ANYWHERE else. I went to this location, which is 40 mins drive away from me, over 10 times, $ & time w

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Watch out for these people. I have been trying to buy a Tesla from them for the past three days. I'm in a different state, so I couldn't go in to see the car. I was relying on their honesty and transparency, but instead I just got the runaround and an attempt to fleece me. I was ready to get a cashier's check and fly to New York from Minnesota and needed a final statement listing the charges for the car. They sent me a statement that double billed for "reconditioning" and included a charge ... Read More

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Yelp - Jun 21, 2025

Watch out for these people. I have been trying to buy a Tesla from them for the past three days. I'm in a different state, so I couldn't go in to see the car. I was relying on their honesty and transparency, but instead I just got the runaround and an attempt to fleece me. I was ready to get a cashier's check and fly to New York from Minnesota and needed a final statement listing the charges for the car. They sent me a statement that double billed for "reconditioning" and included a charge for a burglar device that is not necessary on a Tesla but unwanted. I called and talked to the manager, who said he would revise and send me a new statement. He never did. In the meantime, the initial salesperson, who was never available, kept sending mea text, asking me to call him. I called and always spoke to someone different. I've requested the revised statement numerous times, but they've never sent it. I assume they don't like that I not only caught the double billing but that I refused the burglar device, so they aren't going to sell me the car. Either way, be careful if you're looking to buy a car from these people.

Scammers..Lure you in with good price on car.. I even Called 20 minutes earlier a day was told car was there..I get there and get the shpeel .." I got good and bad new" The car sold but I have this one..Hahah what a joke these guys are..The staff couldn't be more rude..

Omg stay far far away! This is my experience about a car that I found on car guru for almost $15,000. First of all they had you fill out a Credit check before you even got the price of the car, which should have been my first sign that this was a bad thing.They tried to sell me that exact car for $21,000. At first he tried to deny that it was even their car. Then he went onto car guru and said look right here. It says we have the option to add this additional $2000 for lo Jack. We said ... Read More

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Yelp - May 30, 2025

Omg stay far far away! This is my experience about a car that I found on car guru for almost $15,000. First of all they had you fill out a Credit check before you even got the price of the car, which should have been my first sign that this was a bad thing.They tried to sell me that exact car for $21,000. At first he tried to deny that it was even their car. Then he went onto car guru and said look right here. It says we have the option to add this additional $2000 for lo Jack. We said we don't want the little jack & why would the car go up that much? He said it all depends on the market. He said but I own the car for 16,000. He said I could change the price to the car whenever I feel like Minute to minute.So how are they selling it for 15,000. Then he tried to get me on a ridiculously high interest rate. If I could give a zero I would. I will keep updating so this review stays on top of the reviews..

Be careful when purchasing a vehicle from this dealer. You may have to change the engine in less than 3 months or fight with a warranty that they sell you for a long time.

If I could give NO Stars I would... I had several conversations on the phone about a used car that I was interested in. In these conversations we confirmed pricing EVERY TIME. I explained that I would be traveling 3 hours and didn't want any surprises. I should have known from the moment I arrived that there was a red flag because the representative that I had the appointment with went home. Went home even though I was assured they would wait if my trip was longer than 3 hours due to traffic, which it wasn't. Once I started the ... Read More

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Yelp - May 13, 2025

If I could give NO Stars I would... I had several conversations on the phone about a used car that I was interested in. In these conversations we confirmed pricing EVERY TIME. I explained that I would be traveling 3 hours and didn't want any surprises. I should have known from the moment I arrived that there was a red flag because the representative that I had the appointment with went home. Went home even though I was assured they would wait if my trip was longer than 3 hours due to traffic, which it wasn't. Once I started the working with another sales representative I learned that the car I was interested was not there but that it was in storage...another red flag...the final flag was that the price quoted and confirmed several times did NOT reflect an ADDITIONAL $5,000 dealer fee or they call it "deposit". So at the end of the day it was the listed price plus an additional $5,000 plus tax and registration. What a deceitful way to do business and they knew I was traveling a 6 hour round tip. Clearly why the representative was not there after I was told they would be there for the appointment. Its part of their strategy and business model. I wish I had read reviews before I started this process.....lessons learned!

Great customer service representative. Had and excellent experience working with the Josh. I would gladly recommend Joshua

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Great customer service and support. Very friendly staff and they really went over and above to help

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Great experience! Got the car I have been waiting for and for a GREAT price. Thank you Power Motors!

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Very courteous and respectful very knowledgeable as well. Peter was a pleasure to deal with. I recommend this dealership to all my friends and family.

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Purchased a Tesla, the deal was better than I could imagine. The team was kind, transparent and caring. Thank you!!!!

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Very straight forward quick and easy transaction at this dealership. I was to find the car that I love very quickly and drove home the same day with an excellent deal. Thank you Power Motors.

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Andrew and Kishon seré the best. Came with my wife to buy x5, left happy with good payments

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Very easy process buying my first vehicle from here Michael was very helpful throughout the process. Definitely will be coming back

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Worked with Gary great guy, they were easy to work with and left with a good deal

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I recently had a terrible experience with this dealership and I would strongly advise others to avoid. I purchased a vehicle from them in January, and it's already in need of a new engine. There's no way they didn't know the car required major engine repair before selling it. The dealership was completely unhelpful and unwilling to address the issue or make things right. They've been no help at all and seem uninterested in resolving the situation. This place is a joke! I only gave it one star because I had to in order to post ... Read More

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Yelp - Apr 21, 2025

I recently had a terrible experience with this dealership and I would strongly advise others to avoid. I purchased a vehicle from them in January, and it's already in need of a new engine. There's no way they didn't know the car required major engine repair before selling it. The dealership was completely unhelpful and unwilling to address the issue or make things right. They've been no help at all and seem uninterested in resolving the situation. This place is a joke! I only gave it one star because I had to in order to post the review, but honestly, it doesn't deserve even that. Please steer clear of this dealership.

Thank you Jamal for all your help and the power team for getting us my new truck I was in need of a bigger car. Power Motors made us family today.

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Thank you for making this such a seamless transition. This was the best experience I've ever had at a car dealership! Thanks guys!!

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I had a great experience buying my car in this dealership. Mr. Rolando Vargas listened to what I needed and worked hard to get me the best deal possible. He was very professional, knowledgeable and very helpful. 100 % recommended.

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Thank you Jamal And the power team for getting me a newer car than what I had before I appreciate the time and effort you guys had for me today thank you

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Thanks to the power team I’m back on the road my salesman, Jamal, was really helpful throughout every step of the way. If you want easy buying experience come to Power Motors

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Be beware & stay away from one sales team they will tell you literally anything. You want to hear to get the car sold. Most of it being lies or just simply not true (e.g trade in value, or "no dealer fees"). You either find out in that finance room or you find after you buy your car. He makes corny remarks of his " customer service". He even took a picture of w the car lmao. He asked me to send it to him so he can show off his work.. just do your homework ... Read More

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DealerRater - Mar 13, 2025

Be beware & stay away from one sales team they will tell you literally anything. You want to hear to get the car sold. Most of it being lies or just simply not true (e.g trade in value, or "no dealer fees"). You either find out in that finance room or you find after you buy your car. He makes corny remarks of his " customer service". He even took a picture of w the car lmao. He asked me to send it to him so he can show off his work.. just do your homework before you go. Learn from my expensive mistake

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Why you got to give them a low review, I think they are Winners, some people just jealous!!!! You guys are awesome!!!!

I recently had a profoundly disappointing experience with this car dealership( Power Motors NYC Queens), and I feel compelled to share my story. My cousin and I were already deep in discussions with the dealership about purchasing a specific vehicle. We had agreed on certain terms, and everything seemed to be progressing smoothly. However, to our shock and dismay, we learned that the very car we were negotiating for had been sold to someone else the next day. We offered to leave a deposit but were told that was not necessary because the car was essentially ours. They even informed ... Read More

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Yelp - Feb 18, 2025

I recently had a profoundly disappointing experience with this car dealership( Power Motors NYC Queens), and I feel compelled to share my story. My cousin and I were already deep in discussions with the dealership about purchasing a specific vehicle. We had agreed on certain terms, and everything seemed to be progressing smoothly. However, to our shock and dismay, we learned that the very car we were negotiating for had been sold to someone else the next day. We offered to leave a deposit but were told that was not necessary because the car was essentially ours. They even informed us that the car would be taken off the market and reserved for us. This was our second time coming to this dealership in a matter of days for another car that was listed for an unbelievable price, we called to confirm, but after we arrived we were told that it was an error and they apologized for the confirmation from their representative. This wasn't just a simple case of miscommunication. The dealership representatives outright lied to us. They assured us the vehicle was still available, and we were under the impression that we were close to finalizing the deal. However, when we contacted them to confirm, they revealed that the car had been sold--without notifying us. To make matters worse, they then tried to offer us other vehicles, which felt like a cheap attempt to push us into something we didn't want. The lack of transparency and respect for our time was incredibly frustrating. We had already committed to purchasing from them, yet they decided to break that trust without hesitation. This behavior shows a complete disregard for their customers' needs, and it's clear that they're more interested in making a quick sale than building honest, lasting relationships. I would strongly advise anyone considering this dealership to proceed with caution. No, in fact run as fast as you can away from this dealership and find another one. If you're looking for integrity and honesty, this is definitely NOT the place to go. What was supposed to be an exciting milestone--buying a car--was turned into an experience full of frustration and disappointment. It's hard to trust any business after an experience like this, and unfortunately, this dealership has earned a reputation of dishonesty that's impossible to ignore. They should be crowned the Kings and Queens of Bait and Switch! It was a Horrible, Horrible experience.

Came in and got help automatically. Staff is good & quick on the feet no problem at all. One of the best customer service I ever experienced.

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Coming in power motors, the experience was great! Friendly faces, great people skills as soon as I came thru the door. I was offered water and coffee. Within a few minutes he asked what we like, did we know what we want… we told him Keyshaun, and he got the keys! We reviewed it, test driven it and was sold! The team work really hard, quick and friendly to get us out of there!I was pressed for time and they was moving. Great conversation! Really was a team effort to get it done! Walked out with a BMW XM340 !

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I should have listened to reviews . WARNING: AVOID POWER MOTORS AT ALL COSTS! If I could give zero stars, I would. My experience with Power Motors has been nothing short of fraud, deception, and a nightmare of legal battles. They call you "family" when you walk in, but the moment you sign anything, you're nothing but a target for their scams. FRAUDULENT SALES & FALSE ADVERTISING I was lied to and scammed into buying a car that they falsely claimed was AWD--only to find out later it was RWD. I trusted them based on their false promises ... Read More

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Yelp - Feb 6, 2025

I should have listened to reviews . WARNING: AVOID POWER MOTORS AT ALL COSTS! If I could give zero stars, I would. My experience with Power Motors has been nothing short of fraud, deception, and a nightmare of legal battles. They call you "family" when you walk in, but the moment you sign anything, you're nothing but a target for their scams. FRAUDULENT SALES & FALSE ADVERTISING I was lied to and scammed into buying a car that they falsely claimed was AWD--only to find out later it was RWD. I trusted them based on their false promises and deception, but after purchasing the car, I realized they had completely misrepresented the vehicle. On top of that, they snuck in a $4,500 warranty charge for features I didn't even approve. When I confronted them, they gave me the runaround, acted clueless, and refused to take accountability. POLICE CALLED, ATTORNEYS INVOLVED, AND STILL NO JUSTICE This dealership's actions are so shady that I had to involve the police, file complaints with the New York Attorney General, and hire a lawyer--all just to fight for my rights as a consumer! And what did the police say? That it's a civil matter--meaning Power Motors gets away with scamming customers left and right. I've filed complaints with the NYC Department of Consumer Protection, the Attorney General's Office, and I will not stop until this place is shut down or forced to pay for their fraudulent actions. THEY JUST WANT YOUR MONEY--NOT YOUR TRUST Power Motors preys on hardworking people who trust them. They will lie to your face, forge paperwork, and scam you for every penny they can. Once they have your money, they will ignore your complaints, dodge your calls, and pretend like they don't know you. SAVE YOURSELF THE NIGHTMARE--GO SOMEWHERE ELSE! I wouldn't wish this experience on my worst enemy. If you value your money, your time, and your sanity, DO NOT BUY FROM POWER MOTORS. This place deserves to be investigated, fined, and shut down. FRAUDULENT DEALERSHIP ALERT! STAY FAR AWAY!

These people are thieves and liars. After trying to collect the car that I paid for and getting different stories for 3 days, I cancelled the transaction. They told me that they told me that they had informed the bank that I had cancelled and returned the money to the bank but they did not. The bank is still asking me for payment and Rolando, Louis, and the bunch of them are thieves who would not give me a straight answer. So now I am forced to hire a lawyer to in order to take this loan off of my credit ... Read More

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DealerRater - Jan 30, 2025

These people are thieves and liars. After trying to collect the car that I paid for and getting different stories for 3 days, I cancelled the transaction. They told me that they told me that they had informed the bank that I had cancelled and returned the money to the bank but they did not. The bank is still asking me for payment and Rolando, Louis, and the bunch of them are thieves who would not give me a straight answer. So now I am forced to hire a lawyer to in order to take this loan off of my credit and make sure they give back the bank their money. I would love to know how they think they could get away with this, and what they actually did with the car. The legal system will have to resolve this one.

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car said 16,900 online and on their site, drove 2 hours out. car had cigarette burns all on the seats and the dash, 60k miles and they tried to sell it to me for 26k saying "you didnt read the fine print." im still looking for the fine print on their website...

Very friendly staff, both the sales guy and the manager took very good care of my family and I, helped us get in a reliable car

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I came in for a beautiful jeep Grand Cherokee SRT and they made it easy, thank you Geury and Luis for your help. Les prometi Una Paella

Came in today to look at a car me and my husband were really interested in. We were welcomed by James as soon as we parked our car. From there it was nothing but seamless service, the workers are very knowledgeable about the entire process we didn't have to do a thing besides test drive and like the car. James was our sales person go see him if you are in need of a car or a first time buyer he will make sure you guys get into a car of you preference.

Literally tried to scam me. We agreed on a sale price. Then when I went to pay the deposit an extra $1000 has been hidden in the base price that wasn't obvious unless I recalculated the price. When I asked him about the difference he said that the $1k extra was close to the original price we had agreed to so he felt like he didn't have to say anything and that he's losing money on the deal etc. How is this even legal. He would have gotten away with it too if I had taken the time ... Read More

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Yelp - Nov 11, 2024

Literally tried to scam me. We agreed on a sale price. Then when I went to pay the deposit an extra $1000 has been hidden in the base price that wasn't obvious unless I recalculated the price. When I asked him about the difference he said that the $1k extra was close to the original price we had agreed to so he felt like he didn't have to say anything and that he's losing money on the deal etc. How is this even legal. He would have gotten away with it too if I had taken the time out to recalculate the amount (he was trying to hide the extra amount under tax, deposit etc). So please be very careful if getting a car from this dealership. I can see where the "used car salesman" stereotype comes from!

BEWARE! I saw a price online and called to confirm it would be the final cost if I paid in cash. They assured me it was. But when I got there, after wasting 30 minutes of my time talking, they doubled the price from what was advertised. Absolutely ridiculous and a huge waste of my time!!!

Worst car dealership ever!! They advertise one price online and when you go in it's double the amount. Then they giving you some non sense reason for why the price is different from online. Ended up getting the car, drove off the lot and lights came on. Took it back the next day they tried to fix the issue on more than one occasion. Still nothing and they don't return calls. Call the police on them because they won't take the damn car back and that did nothing for me! Scammers scammers scammers!!!

Thursday 8/22/24 I was lured in with a bait switch tactic by Varunie Oudit and another sales rep there. LIARS!!!! SCAMMERS!!! I read reviews that the price they advertise is deceiving and they bait/switch when you get here, and they charge an additional $5,000 to the cost. I should of followed my gut. The operator (Varunie Oudit) TOLD ME THEY CAN NOT GIVE ME A QUOTE OVER THE PHONE OR EMAIL and I MUST GO IN. I ask if they charge an extra $5,000 over the price I saw online and SHE SAID NO. She said just taxes, $175 doc fee and motor ... Read More

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DealerRater - Sep 9, 2024

Thursday 8/22/24 I was lured in with a bait switch tactic by Varunie Oudit and another sales rep there. LIARS!!!! SCAMMERS!!! I read reviews that the price they advertise is deceiving and they bait/switch when you get here, and they charge an additional $5,000 to the cost. I should of followed my gut. The operator (Varunie Oudit) TOLD ME THEY CAN NOT GIVE ME A QUOTE OVER THE PHONE OR EMAIL and I MUST GO IN. I ask if they charge an extra $5,000 over the price I saw online and SHE SAID NO. She said just taxes, $175 doc fee and motor vehicle registration. THAT'S IT! I felt skeptical and called the office directly and spoke to another sales rep that was present there. She said the SAME EXACT thing as above, NO $5,000 fee mark up and ONLY taxes, $175 doc fee and motor vehicle registration. It took 1.5 hours to drive there, and when they showed me the car, they told me about an extra $5,000 fee. WHAT LIARS! I responded and told her TWO PEOPLE told me there was no extra charge and she just lied and made some excuse "those internet sales people aren't here in the office to know" and I responded and said that's what the sales rep in the office said (2nd person) that there wasn't an extra $5,000 fee. LIARS!! They treated potential customers like you and I with NO DIGNITY. I wasted 3 hours of my time driving from NJ, the $30 tolls, I even paid a nanny to watch my baby for a few hours while I go see this car and I fell for this BAIT AND SWITCH dirty sales trick. DO NOT BUY FROM THEM! DO NOT GO TO ANY DEALERSHIP IF THEY ARE NOT WILLING TO GIVE YOU A FINAL PRICE QUOTE OVER TEXT MESSAGE OR EMAIL. There are a few dealers who do this bait/switch tactic, another dealer is called Certified Luxury Motors. I will be reporting this to the Better Business Bureau. I will copy and paste this nasty truthful review on other websites about Power Motors. This serves you RIGHT for treating me without any dignity and respect. You wasted my time and money without even thinking of the consequences this has on someone else's life.

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The dealer who I made an appointment with didnot show up at the shop. The car to be test-driven did not exist at the shop. I wasted several hours in vain.

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They suck tried to get me with the old bait and hook. Priced a vehicle 6k below book value but never actually had that particular vehicle. Tried to intrest me in other things after numerous calls was made to confirm they actually had the vehicle of my interest

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BMW 328i xdrive: The WORST PLACE EVER! After countless hours of negotiation i was asked to put down $500 and my monthly would be $900 and say if the bank call and ask me say i put down $2000. I left with the car with the cigarette lighter/chargers not working. The sales rep Mike told me to come back the next day for them to fix it. I returned the next day they took back the car and said the sale rep and managers from last night processed the sales wrong. WORST EXPERIENCE EVER. Wouldn't recommend this place to my worst ... Read More

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DealerRater - Jan 23, 2023

BMW 328i xdrive: The WORST PLACE EVER! After countless hours of negotiation i was asked to put down $500 and my monthly would be $900 and say if the bank call and ask me say i put down $2000. I left with the car with the cigarette lighter/chargers not working. The sales rep Mike told me to come back the next day for them to fix it. I returned the next day they took back the car and said the sale rep and managers from last night processed the sales wrong. WORST EXPERIENCE EVER. Wouldn't recommend this place to my worst enemy. Complete waste of my time.

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mikey spots was great. straight forward from beginning to end he wont wait your time

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